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1. Introduction

Naqel Almusanada (website URL address: https://naqel-almusanada.com) At NMT Logistics, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to your personal data. By using our website and services, you agree to the collection and use of information in accordance with this policy

2. Data Collected

We collect several types of information from and about users of our website and services, including:

  • Personal Information: This includes details such as your name, email address, phone number, and any other information you provide when contacting us or using our services.

  • Transactional Information: Information about the logistics services you’ve used, such as shipping details, payment history, and service preferences.

  • Automatically Collected Information: We collect certain data automatically as you navigate through our site, including your IP address, browser type, operating system, referring URLs, and usage data (via cookies and other tracking technologies).

    How We Use Your Information

    We may use the information we collect for various purposes, including:

    • To provide and manage our logistics services.
    • To process payments and provide shipping updates.
    • To respond to inquiries, questions, and requests.
    • To send periodic emails, newsletters, or updates regarding your shipments.
    • To improve our website, products, and services based on your feedback.
    • To comply with legal obligations and prevent fraud or abuse of our services.
Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following situations:

  • Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing your requests (e.g., payment processors, shipping partners). These parties agree to keep your information confidential.

  • Legal Obligations: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. A cookie is a small file placed on your device that enables us to track certain information about your activity on our website, such as:

  • Analytics: We use cookies to collect data about website traffic and user behavior so we can improve our services.

  • Functionality: Cookies help our website remember your preferences and improve your user experience.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. While no method of transmission over the internet is 100% secure, we use industry-standard encryption and security protocols to protect your data.

5. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once this period expires, your data will be securely deleted or anonymized.

6. Your Rights Regarding Your Information

You have the following rights regarding the personal information we collect:

  • Right to Access: You can request access to the information we hold about you.

  • Right to Correction: You can request that any inaccurate or incomplete information be corrected.

  • Right to Deletion: You can request the deletion of your personal information in certain circumstances.

  • Right to Restrict Processing: You can request the restriction of processing of your personal data.

  • Right to Object: You can object to the processing of your personal data in certain circumstances, such as for direct marketing purposes.

To exercise these rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we will update the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Your Data Rights

At NMT Logistics, we respect your privacy and are committed to giving you control over your personal information. Depending on your location and the laws applicable to you, you have certain rights concerning your personal data. Below, we outline both general data rights and specific rights under the General Data Protection Regulation (GDPR) for users within the European Union.

General Data Rights

Regardless of your location, you may have the following rights regarding your personal information:

  1. Right to Access: You have the right to request a copy of the personal data we hold about you.

  2. Right to Correction: If any of your personal data is incorrect or incomplete, you have the right to request corrections or updates.

  3. Right to Deletion: You can request the deletion of your personal information, provided we are not legally required to retain it.

  4. Right to Restrict Processing: Under certain circumstances, you can request that we limit the processing of your personal data.

  5. Right to Object: You can object to the processing of your personal data for specific purposes, such as direct marketing.

  6. Right to Withdraw Consent: Where we rely on your consent to process your personal data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the Contact Us section of this policy.

GDPR Rights

If you are located in the European Union, the General Data Protection Regulation (GDPR) grants you additional rights concerning your personal data:

  1. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.

  2. Right to Erasure (“Right to Be Forgotten”): You have the right to request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, or you withdraw your consent.

  3. Right to Restrict Processing: You can request that we restrict the processing of your data if you contest the accuracy of your data, believe the processing is unlawful, or if you need the data to establish, exercise, or defend legal claims.

  4. Right to Object to Automated Processing: You have the right not to be subject to a decision based solely on automated processing, including profiling, which significantly affects you, unless necessary for entering into, or performance of, a contract.

  5. Right to Lodge a Complaint: If you believe we have violated your data protection rights under the GDPR, you have the right to lodge a complaint with your local supervisory authority.

Contact Us

If you have any questions about this Privacy Policy, the data we hold about you, or if you wish to exercise your rights regarding your personal data, please contact us at:

NMT Logistics
Email: support@naqel-almusanada.com
Phone: +966 011453 9428 
Address: Unit 2, Office 4 – Fl. 1, Bldg. No. 7375 Abi Bakr As Siddiq St., Al Taawun Dist. Riyadh, Saudi Arabia